1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. Any unauthorized use of the site may result in termination of your access.

2. Product and Service Description

Kotobukiye Shop specializes in collectible toys, plastic models, soft vinyl figures, and other related goods. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to manufacturing processes.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your payment is confirmed, we will process your order within 1-2 business days.

Shipping options include:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
• Free Shipping: For orders over $50, shipped via EMS, delivered within 15-25 business days after dispatch.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy, you may return or exchange your item within 15 days of receiving your order, provided the item is in its original condition, unused, and in the original packaging.

To initiate a return or exchange, please contact us at [email protected] with your order number and details about the product. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send your item.

Please note that return shipping costs are the responsibility of the customer. Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Kotobukiye Shop and is protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

6. Limitation of Liability

Kotobukiye Shop shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the maximum extent permitted by law.

7. Contact Information

If you have any questions or need further assistance, please contact us at:

Email: [email protected]

Address: 6030 Newland Street, Arvada, US 80003

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising out of or related to these terms will be resolved exclusively in the courts of the United States.

9. Changes to Terms and Conditions

Kotobukiye Shop reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised terms.